Privacy policy

Last Updated: 19 August 2026


At GIGGLY, your privacy matters to us. We believe shopping online should feel simple, safe, and comfortable — just like our clothes.


This Privacy Policy explains, in simple words, what information we collect and why we need it.

1. What Information Do We Collect?

When you shop with us or contact us, we may collect basic information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order details
  • Information you choose to share with us while contacting our team

We may also collect basic website information, such as how visitors use our website, to help us make your shopping experience better.

2. Why Do We Need Your Information?

We only use your information for genuine business purposes, such as:

  • Processing and delivering your order
  • Sending order and delivery updates
  • Helping you with questions or customer support
  • Processing eligible exchanges or refunds
  • Improving our website, products, and services
  • Keeping our website secure
  • Sharing updates, offers, or new collections if you have chosen to receive them

In short, we collect information to serve you better — not to make things complicated.

3. Is My Payment Information Safe?

Yes.


Payments on our website are processed through secure third-party payment providers. We do not need to store your complete card or banking details ourselves.


Your payment information is handled by the relevant payment provider according to their security practices.

4. Do We Share Your Information?

We do not sell or rent your personal information.


To complete your order, we may need to share necessary details with trusted partners such as our payment providers, delivery partners, website service providers, or technology partners.


For example, your name, phone number, and delivery address may be shared with our courier partner so that your GIGGLY order can reach you.


We only share information that is reasonably required to provide these services.

5. What Are Cookies?

Like most websites, GIGGLY may use small files called cookies.


They help us remember certain preferences, understand how people use our website, and improve your shopping experience.


Cookies are a normal part of using most modern websites. You can also manage them through your browser settings.

6. Marketing & Offers

If you choose to receive updates from us, we may occasionally send you information about:

  • New collections
  • Special offers
  • Events and pop-ups
  • GIGGLY news

You can always choose to stop receiving promotional messages.

7. What About Children’s Information?

GIGGLY makes clothing for children, but our website is intended for parents, guardians, and adult shoppers.


We do not knowingly ask children to provide personal information or make purchases directly through our website.

8. How Do We Protect Your Information?

We take reasonable steps to keep your information safe and use trusted technology and service providers to operate our website.


While no online system can promise absolute security, we do our best to protect the information entrusted to us.

9. Changes to This Policy

From time to time, we may update this Privacy Policy if our website, services, or applicable requirements change.


If we make an update, the latest version will always be available on this page.

10. Have a Question?

If you ever have a question about how GIGGLY handles your information, we’re happy to help.


You can reach us through the contact details provided on our website.


GIGGLY


Made for little moments. Made with care.