Shipping policy

 

At GIGGLY, we want every little order to reach you safely and smoothly. We carefully pack each order before handing it over to our delivery partners.


1. Shipping Across India


We currently deliver across India to most serviceable pin codes.


2. Shipping Charges


* Free shipping on orders above ₹2,500.

* For orders below ₹2,500, applicable shipping charges will be displayed at checkout before you complete your purchase.

* Any applicable shipping charges are the responsibility of the customer unless otherwise stated.


3. Order Processing


Orders are generally processed within 2–4 working days after the order is confirmed.


For products that are made-to-order, customised, or require special handwork/embroidery, additional processing time may be required. The estimated timeline will be communicated to you wherever applicable.


4. Delivery Time


Once your order has been dispatched, delivery generally takes 5–7 working days, depending on your location and courier serviceability.


Remote and certain non-serviceable locations may require additional time.


5. Tracking Your Order


Once your order has been shipped, you will receive the tracking details through the contact information provided at the time of placing the order. You can use these details to track your shipment.


6. Delays


While we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including weather conditions, natural events, courier delays, public holidays, or other unforeseen circumstances.


We appreciate your patience in such situations.


7. Incorrect Address or Contact Details


Please ensure that your shipping address, phone number and other delivery details are correct before placing your order.


If an order is returned to us because of an incorrect or incomplete address, incorrect contact details, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatching the order.


8. Damaged Package


If your package appears damaged, opened or tampered with at the time of delivery, please take photographs/video of the package before opening it and contact us as soon as possible.


For any product-related issue, please refer to our Return & Exchange Policy.


9. Contact Us


If you have any questions regarding your order or delivery, please contact the GIGGLY team through the contact details provided on our website.


GIGGLY reserves the right to update or modify this Shipping Policy whenever necessary. Any changes will be reflected on this page.


Last updated: August 2026