Terms of service

Welcome to GIGGLY. By accessing or using our website, purchasing our products, or using any services provided through the website, you agree to be bound by these Terms & Conditions.


Please read them carefully before placing an order.


1. About GIGGLY


GIGGLY is a kidswear brand offering thoughtfully designed clothing and accessories for children. Our products may include handcrafted elements such as embroidery, lacework and other artisanal detailing.


2. Use of Our Website


By using this website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not misuse, reproduce, copy, modify or distribute our website content without written permission.
  • Not attempt to interfere with the security or functioning of the website.

GIGGLY reserves the right to restrict or terminate access to the website if these Terms & Conditions are violated.


3. Product Information


We make every effort to display product images, colours, sizes, descriptions and other information as accurately as possible.


However, colours may appear slightly different depending on your device or screen settings.


Certain GIGGLY products may contain handmade or hand-finished details. Therefore, minor variations in embroidery, prints, texture, colour or finishing may occur and are considered part of the character of handcrafted products.


4. Pricing


All product prices displayed on the website are in Indian Rupees (INR).


Prices may change without prior notice. Any applicable taxes, shipping charges or other charges will be displayed during the checkout process, wherever applicable.


GIGGLY reserves the right to correct pricing or product information errors. If an order has been placed at an incorrect price due to an obvious technical or typographical error, we may cancel the order and provide a refund of any amount already paid.


5. Orders


Placing an order on our website does not automatically guarantee acceptance of the order.


GIGGLY reserves the right to accept, reject or cancel an order due to reasons including:

  • Product availability
  • Pricing or listing errors
  • Incorrect customer information
  • Suspected fraudulent transactions
  • Delivery limitations
  • Unforeseen operational circumstances

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.


6. Payment


We accept the payment methods displayed at checkout.


You confirm that the payment information provided by you is accurate and that you are authorised to use the selected payment method.


Orders will generally be processed after successful payment confirmation.


7. Shipping & Delivery


GIGGLY aims to dispatch orders within the estimated timeframe mentioned on the website or communicated at the time of purchase.


Delivery timelines may vary depending on the destination, courier availability, weather, public holidays, operational disruptions and other circumstances beyond our reasonable control.


Once an order has been handed over to the courier partner, delivery may be subject to the courier company’s terms and timelines.


Customers are responsible for providing an accurate shipping address and contact details. GIGGLY will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.


8. Made-to-Order & Handcrafted Products


Some GIGGLY products may be made-to-order or involve hand embroidery and other handcrafted processes.


Such products may require additional processing time, which will be communicated before or after order confirmation where applicable.


Because handcrafted products are made individually, slight differences from product images may occur.


9. Returns, Exchanges & Refunds


Our Returns & Exchange Policy forms an integral part of these Terms & Conditions.


Customers should review the applicable return and exchange conditions before placing an order.


Products must be returned in the condition specified under our Returns & Exchange Policy. Items that have been worn, washed, altered, damaged or otherwise used may not be eligible for return or exchange.


Certain products, including customised, personalised or made-to-order products, may be non-returnable unless the product is received damaged, defective or incorrect.


Any approved refund will be processed according to the applicable refund policy.


10. Damaged or Incorrect Orders


If you receive a damaged, defective or incorrect product, please contact GIGGLY within the timeframe specified in our Returns & Exchange Policy.


We may request photographs, videos, packaging details or other information to assess the issue.


Please retain the original packaging until the issue has been resolved.


11. Intellectual Property


All content available on the GIGGLY website, including but not limited to:

  • Brand name and logo
  • Product photographs
  • Product descriptions
  • Graphics
  • Videos
  • Designs
  • Text
  • Website layout
  • Illustrations

is owned by or licensed to GIGGLY and is protected by applicable intellectual-property laws.


You may not reproduce, copy, modify, publish, distribute or commercially use our content without prior written permission.


12. User-Submitted Content


If you submit reviews, photographs, comments, testimonials or other content to GIGGLY, you confirm that you have the necessary rights to submit that content.


By submitting such content, you grant GIGGLY permission to use, reproduce and display it for marketing, promotional and brand-related purposes, subject to applicable law.


13. Third-Party Services


Our website may use third-party services such as payment gateways, logistics providers, analytics tools and other service providers.


GIGGLY is not responsible for interruptions, errors or failures caused by third-party services beyond our reasonable control.


14. Website Availability


We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free or available at all times.


The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our control.


15. Limitation of Liability


To the extent permitted by applicable law, GIGGLY will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.


Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to consumers under applicable Indian law.


16. Privacy


Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect your information.


By using our website, you acknowledge that you have read and understood our Privacy Policy.


17. Changes to These Terms


GIGGLY may update or modify these Terms & Conditions from time to time.


The updated version will be published on this page with the revised “Last Updated” date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.


18. Governing Law


These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.


Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Siliguri, West Bengal, subject to applicable law.


19. Contact Us


For questions regarding these Terms & Conditions, orders, returns or other concerns, please contact us through the contact details provided on the GIGGLY website.


GIGGLY


Kolkata, West Bengal, India


Email: gigglyjunior@gmail.com


Phone: 9717340861


⸻


Important: By placing an order through the GIGGLY website, you acknowledge that you have read and agreed to these Terms & Conditions.